Player Support
How can we help?
Questions, bug reports, purchase issues, or feedback about any D4rk Rebel Games title — we’re here for it.
Email support
What to include
To help us resolve your issue quickly, please include:
- The name of the game;
- Your platform and device (for example, iPhone 16 on iOS 26, Pixel 9 on Android 16, Windows PC, or console model);
- The game version, if you can find it in the game’s settings;
- A description of the problem and the steps that led to it;
- Screenshots or a short video, if helpful.
Please never send us your password or payment card details.
Purchases and refunds
In-app purchases are processed by the store you bought from. Refund requests are handled by that store:
- Apple App Store: request a refund at reportaproblem.apple.com.
- Google Play: request a refund through your Google Play order history.
If a purchase didn’t arrive in your game, email us with the game name and your order or receipt number, and we’ll look into it.
Privacy and data requests
To ask about your data or request that it be accessed or deleted, email support@d4rkrebel.com with the subject line “Privacy Request.” See our Privacy Policy for details.